FAQs - FREQUENTLY ASKED QUESTIONS

We offer comprehensive logistics solutions including air freight, ocean freight, multimodal transport, customs brokerage, warehousing, cross-docking, transloading, and last-mile delivery.

Yes. We manage international shipments across the U.S., Dominican Republic, and Latin America, ensuring compliance and timely delivery.

Absolutely. Our door-to-door service includes pickup, customs clearance, and final delivery to your destination.

Transit times depend on the origin, destination, and shipping method. Air freight is fastest, while ocean freight may take longer. Contact us for a custom estimate.

Yes. We provide real-time tracking and proactive updates from origin to final destination.

We handle select categories of dangerous goods in compliance with international shipping regulations. Contact us to confirm eligibility

Common documents include commercial invoices, packing lists, and bills of lading. Our team will guide you through the exact requirements based on your shipment.

Yes. Through our approved vendors, we manage import/export documentation, duties, and regulatory compliance to ensure smooth customs clearance.

Definitely. We advise on Incoterms, HS codes, and international trade regulations to protect your interests and avoid delays.

Yes. We provide secure short- and long-term storage, inventory control, and value-added services like kitting and light assembly.

Cross-docking is the rapid transfer of goods from inbound to outbound transport with minimal storage time—ideal for fast-moving supply chains.

Transloading involves switching freight between transport modes (e.g., ocean to truck) and may include temporary storage or repackaging.

Yes. Our kitting and light assembly services prepare shipments for retail, installation, or final delivery

We accept wire transfers, ACH, and major credit cards. Payment terms vary by service and client agreement.

Use our Request a Quote options throughout our site or contact us directly. We’ll respond promptly with a tailored estimate.

Reach us via phone, email, WhatsApp, or live chat. Our bilingual team is ready to assist with all your freight forwarding needs.